WORK
Tyrula | IT Consulting | Sep 2023 - Aug 2024
Directed UX research and design initiatives, developed service design frameworks, and informed business strategy across three large-scale technology projects within an agile, fast-paced B2B consulting environment. Operated with a startup mindset to drive innovation, streamline processes, and align digital experiences with complex stakeholder needs.
Selected Works
#User Research, #User Interview, #Usability Testing
#User Research, #User Interview, #Usability Testing
#User Research, #User Interview, #Usability Testing
Ventera | IT Consulting | April 2018 - Aug 2023
Led end-to-end UX research, product development, and strategy initiatives across four large-scale technology projects within a fast-paced, agile B2B consulting environment. Collaborated with cross-functional teams to define user-centered solutions, improve platform usability, and align digital services with client goals, contributing to measurable UX improvements.
Selected Works
#User Research, #Contextual Inquiry
#User Research, #User Interview, #Usability Testing
#User Research, #User Interview, #Usability Testing
#User Research, #User Interview, #Usability Testing
#User Research, #Quantitative, #Qualitative
LG Electronics | Global IT | Oct 2009 - April 2017
Led global UX research and design initiatives across Korea, the United States, and Europe to inform product development strategies. Identified region-specific user needs and translated insights into strategically prioritized features, supporting successful multi-market product launches in a fast-paced, cross-functional environment.
Selected Works
#Corporate UX guidelines, #User Research
#User Research, #UX Design
#UX Evaluation
#UX Consulting, #Strategy, #UX Design
#Corporate UX guidelines
# UX design
#UX Design
#User Research, #UX Design
#UX Strategy, #User Research, #UX Design
#Competitive UX analysis, #User Research
#User Research, #UX Design
#Strategy, #User Research, #UX Design
#UX Design