© 2019 by HYORIM PARK  |  UX Researcher and UX Designer

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EXPERIENCE

UX Researcher

Ventera, Reston................................................................................................Apr 2018 – Current

- As the UX lead on a project team, plan and conduct qualitative and quantitative user research from discovery to validation to enhance features/functionalities for the legacy QIES (Quality Improve and Evaluation System) used by CMS.

- Analyze and report the findings from these studies to UX designers, project teams, and stakeholders along with recommendations for addressing user issues.  

 

Becton, Dickinson and Company (BD), Reston.............................................Nov 2017 – Jan 2018

- Analyzed usability problems and developed design recommendations for smart-device 
  prototypes designed to help diabetic patients inject insulin and keep track of the dose data.

- Designed and conducted user study to validate the hypothesis related to behavior change
  for the purpose of developing essential features of a mobile app to aid diabetes management.

 

UX Researcher and Designer

LSR/UX Lab, LG Electronics, Seoul, South Korea……………….……....…...Jan 2015 – Apr 2017

- Identified customer’s hidden insight in all contexts based on user research.

- Established design directions and extracted UX design factors for LG products.

- Created innovative solutions and validated through usability evaluation.

 

UX Lab, LG Electronics, Seoul, South Korea…………………….…....……...Jan 2012 – Dec 2014

- Led UX/strategy/design on mobile, TV, and upcoming home environments based on  

  targeted user research and usability testing while working in both agile and waterfall  

  process to bring products from scenarios and concepts.

- Launched a smart TV for seniors as ‘LG easy TV’ in a real market (model: LF6070).

 

Convergence Lab, LG Electronics, Seoul, South Korea……………....….….Jan 2011 – Dec 2011

- Analyzed existing mobile app services and created diverse solution concepts for smart

  digital products with enhanced functionality.

- Created intuitive user interfaces and interactions by redesigning information architecture

  and task flows.

 

HCI Group, LG Electronics, Seoul, South Korea………………….…....…….Oct 2009 – Dec 2010

- Performed detailed user research and employed proven need finding techniques to identify

  key problems.

- Designed, prototyped and tested innovative UX concepts for smartphones.

 

Research  Assistant

Ubiquitous Computing Group, Georgia Tech, Atlanta……………….…...…May 2008 – May 2009

- Designed a mobile application with Peak Flow Meter functionality to help children with      

  asthma to avoid emergencies by monitoring their lung capacity status.

- Analyzed data of each user’s experience through interviews and surveys with prototyped
  in-Home Energy Consumption Display (ECD).

 

UX Research Intern

Samsung SDI, Seoul, South Korea………………………..…………...….…...Sep 2005 – Mar 2006

- Redesigned e-commerce site architecture and developed new site diagram.

EDUCATION

Georgia Institute of Technology, Atlanta, GA………....…………....………..Sep 2007 – May 2009

- M.S. in Human Computer Interaction (HCI), Specialization in Computing

 

Hood College, Frederick, MD……………………………………..…….....…..Sep 2006 – May 2007

- Exchange student, Computer Science

 

Sookmyung Women’s University, Seoul, South Korea…...…………....……Mar 2002 – Aug 2007

- B.S. in Computer Science, minor in Education

- Summa cum Laude Graduation Honors

PATENTS

176 HCI/UX Patents (56 US / 38 PCT / 33 KR / 38 Others) have been filed and issued.

Microsoft has assumed ownership of two patents (US88727235, US8502780), related to head-mounted displays, for which I am the sole inventor.

UX METHODS

Affinity diagramming

Card sorting

Competitive evaluation

Conceptual design

Contextual inquiry

Diary study

Ethnography

Heuristic evaluation

Interviewing

Personas

Prototyping

Scenarios

Strategy development

Storyboards

Surveying

Task flows

Usability testing

Wireframing

TECHNICAL SKILLS

Adobe Illustrator

Adobe Photoshop

Axure, Sketch, InVision

HTML5 & CSS3

JavaScript

SCHOLARSHIPS and AWARDS

Scholarship for Women and Science/Technology Policy Seminar of PLEN

- (Public Leadership Education Network), Hood College, MD. 2007

Four-time recipient of the Honor Student Scholarship,

- Sookmyung Women’s University, Seoul, South Korea. 2003 – 2005 
 

Two-time recipient of the Honor Scholarship, KBS Kangtaewon Welfare Foundation,

- Seoul, South Korea. 2005 – 2006

Two-time recipient of a citation from Dean of School of Science for the highest GPA,

- Sookmyung Women’s University, Seoul, South Korea. 2002 -2004

PROFESSIONAL GROUPS, SOCIAL ACTIVITIES,
and EXTRACURRICULAR

LG Idea Consultant, LG Group, Seoul, South Korea......................................Jan 2015 – Dec 2016

Member of SIGCHI.............................................................................................Jan 2010 - Present

Member of UXPA (User Experience Professional Association).........................Jan 2010 - Present

Level 2 Certified TRIZ Specialist....................................................................................Dec 2012

2008 Google Workshop for Women Engineers, Mountain View, CA....Feb 21, 2008 – Feb 23, 2008

Chair of media department, Sookmyung Scholarship Student Volunteers,

Sookmyung Women’s University, Seoul, South Korea...................................Mar 2004 – May 2006

Vice President, Sookmyung University Environment Volunteers,

Sookmyung Women’s University, Seoul, South Korea...................................Mar 2003 – Dec 2005