© 2019 by HYORIM PARK  |  UX Researcher and UX Designer

 

Problem Solving

 

1. Process redesign by myself

My projects generally follow a user-centered design process. Each step, however, can be transformed or expanded depending on the characteristics of the project. Each time a project is run, the focus is on developing different processes and methodologies to overcome various constraints and to deliver optimal outcomes.

In some cases, using the Russian algorithm for "Theory of Inventive Problem Solving” (TRIZ) to define problems or to generate ideas proves effective. At this time I have a TRIZ Level 2 certification.

 

2. Collaboration -- Ideation -- Facilitation with my team

Collaboration with colleagues and/or actual users is a core element of my process. Effective collaboration fosters a strong foundation for creative  solutions.

I love to collaboratively sketch, brainstorm, talk to and learn from actual users as well as facilitate ideations, solve difficult problems, and work closely with my team. I use visualization to model ecosystems, communicate research findings, and better understand complex relationships.

When I facilitate group workshops with my team to generate ideas, I lead team members to be as divergent as possible at first. Next, we focus on specifying directions for conceptualization, and narrowing down to solutions by refining concepts.